This Privacy Policy describes how Debt Relief Life ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website or use our services. By using our website, you agree to the practices described in this policy.
Information We Collect
We may collect the following types of information when you interact with our website or submit a form:
- Personal identifiers such as your first name, last name, phone number, and email address
- Financial information such as estimated debt amount and types of debt
- Location information such as your state of residence
- Technical information such as IP address, browser type, device information, and referring URLs
- Marketing and tracking data collected through cookies, pixels, and third-party verification tools
- SMS/text messaging opt-in consent and related mobile phone number information when you voluntarily agree to receive text messages
How We Use Your Information
We use the information we collect to:
- Evaluate your eligibility for debt relief programs and respond to your inquiries
- Contact you by phone, email, or SMS/text messaging regarding our services
- Improve our website, marketing efforts, and customer experience
- Comply with legal obligations and prevent fraud
- Analyze website traffic and measure advertising performance
SMS / Text Messaging
This section specifically addresses our SMS/text messaging practices. If you opt in to receive SMS/text messages from Debt Relief Life by checking the optional SMS consent checkbox on our website form, you agree to receive text messages at the mobile phone number you provide. SMS/text messages may include promotional offers, debt relief program updates, appointment reminders, and informational messages about our services.
Message frequency varies. You may receive up to 4 messages per month. Message & data rates may apply. You are not required to opt in to SMS/text messaging to submit our form or use our services.
How to opt out: Reply STOP to unsubscribe from SMS/text messages at any time. After you reply STOP, you will receive a confirmation and will no longer receive SMS messages from us unless you opt in again.
How to get help: Reply HELP for help, or contact us at (888) 721-9722.
No Sale or Sharing of SMS Opt-In Data
We do not sell, rent, trade, or share SMS/text messaging opt-in data or consent with third parties or affiliates for their marketing purposes. Your mobile phone number and SMS opt-in information are used solely by Debt Relief Life to communicate with you about our debt relief services as described in this Privacy Policy and our Terms of Service.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Cookie & Tracking Information
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and support our marketing efforts. We may use third-party services such as Google Tag Manager, Jornaya (LeadiD), and TrustedForm to verify lead submissions and track user interactions. You can adjust your browser settings to refuse cookies, though some features of our website may not function properly as a result.
Data Security Practices
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your state of residence, you may have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your personal information
- Opt out of marketing communications, including SMS/text messaging (Reply STOP to unsubscribe) and email
- Withdraw consent where processing is based on your consent
To exercise any of these rights, please contact us using the information below.
Contact Us
If you have questions about this Privacy Policy, our SMS/text messaging practices, or our data practices, please contact us:
- Phone: (888) 721-9722
- Website: Debt Relief Life
- SMS Help: Reply HELP for help
- SMS Opt-Out: Reply STOP to unsubscribe